Plan of Correction

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Plan of Correction

  • The Plan of Correction tab is accessible from the iCM Dashboard.  When a Statement of Deficiency (SOD) is received, select the Add POC tab and input the required data.  At a minimum the Date of Citation, Date of the Receipt of Citation, and Survey ID.  The number of days required to respond to the SOD is governed by the number of days entered in the POC Settings area.

  • Saving the information now enables the selection of a POC Template.  Choose your template, Save and then select Add Reference.

  • Reference is a Tag number, specific infraction identification number or other link identifying the citation to your response.
  • Add a Reference ID and if desired you can list any Individuals and or Programs/Sites that were identified in this specific Reference citation.

  • Each reference identifies the specific citation noted in the SOD.  The Add Reference tab is available as needed to build out each response to the citation.

  • Selecting the down carrot, expands the Reference number where you will see the selected POC Template information as well as the ability to answer your questions and if needed, Manage Components specific to this Reference if a deviation from the Template is required.  

  • Depending on permissions, Staff will be able to assign My Work tasks for each reference if needed.

  • These tasks will appear in the My Work area for the staff assigned.

  • Once all the References have been completed, Staff can use the Signature tab to pull in their eSignature or Sign the Document.

  • And the Documents tab is where Staff can upload any supporting documents.  

  • These may include the SOD itself, Printed POC, pictures, records and other documents that support that the organization has completed a task.  

  • Refer to the article on Document Management for more information and then Link your POC folder to the Plan of Correction module as well as select the document types that staff will have to choose from to categorize.  

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