iCareManager Help Articles

• Getting to Know iCM
• How do I get started with iCM?
• How to send a message?
• How to change my password?
• What is My Work?
• How to set an esignature?
• How do Mentions work throughout iCM?

• 5/3/21-5/7/21
• 05/10/21-05/14/21
• 6/14/21-6/18/21
• 1/19/21-1/22/21
• 3/15/21-3/19/21
• 12/7/2020-12/11/2020
• 4/12/21-4/16/21
• 6/21/21-6/25/21
• 1/11/21-1/15/21
• 4/19/21-4/22/21

Browse all articles

• How to Administer Medications?
• How to set up Services to be recorded in the CareTracker?
• How to generate a Face Sheet?
• Medication Management Module Overview
• How to manage doctor appointments?
• How to complete a Person Centered Plan Review?
• How do I add individuals?
• How to Add Routine Medications into an e-Chart?
• How do I Manage Individual/Resident Status?
• How to Complete a Behavior Support Plan?

Browse all articles

• How to verify medications from the pharmacy?
• How to generate the mobile app key?
• How can we get ready for LTSS billing?
• User Security Overview
• What do I need to know about pharmacy integration?
• Mobile App: How to find contact info?
• How does Two Factor Authentication in iCM work?
• Mobile App: How to work in the CareTracker?
• Mobile App: How to mark attendance?
• Mobile App Overview

Browse all articles

• What configuration is needed for incident reporting?
• How does Business Intelligence Reporting Tool (BIRT) work?
• How to report an incident on the mobile app?
• How to Communicate an Incident?
• Incident Reporting Center Overview
• How to mark an incident as Private?

• How to Add Staff?
• How to build custom forms?
• Overview
• Overview
• How to add a lead into outreach?
• How to terminate or suspend staff?
• How to create document management folder setup?
• How to register for training?
• How to add a drill?
• How to Conduct Person-Specific Trainings over the Phone/Virtually?

Browse all articles