Release Notes 10/25/2024 - 11/7/2024

We are pleased and excited to announce these New Features and Enhancements with iCM.

New Features

NexMAR
  • iCM is proud to introduce NexMAR, iCM's new electronic medication administration mobile app!
  • Staff can download the NexMAR app directly from the App Store for Apple products and Google Play for Android products.
  • Customers control access by navigating to the Staff Profile, toggling on the NexMAR access and Saving.
    • If Staff already have access to the iCM Mobile App and have used the Generated Key previously then they will have access to NexMAR when the NexMAR app's access is toggled on.
    • If Staff does not have access to the iCM Mobile App or the NexMAR app, the Generated Key will be needed for staff to use either of this features when access is toggled on.
BIRT: Attendance Status
  • BIRT's Attendance notes tab now includes an additional column which denotes the status of all attendance entries to provide another layer of checks and balances with the attendance data.
    • Statuses include
      • None: (displayed as an empty field)
      • Marked Done
      • Marked Reviewed
      • Marked Approved
      • Marked Billed
    • The additional Filter for Statuses also allows for multiple selection

iCM-Setting: Search bar
  • The iCM-Settings page now includes a quick Search bar to help find those ever expanding options located in this section.  Just access the magnifying glass and start typing a few letters and iCM will dynamically produce a list of matching options.


Announcements

  • Announcements now appear on the iCM Mobile App!


Alert Manager: Change in Driver Status

  • A new alert feature if now available to alert your team when a Staff's Driver Status was changed in the Staff's Profile, Driver tab. 
  • This alert is located in the Alerts, Fleet Management area and will trigger based on the specific statuses selected by the customer and can be customized with role and program selections, notification type, and effective dates.  Supervisors can also be notified directly.
  • The alert message will display the Staff member’s name, current status, previous status, and provide a link to the Staff’s Profile tab for quick access. 
  • This alert functions when a status changes.  This alert does not function the first time a Staff receives a status.
  • This feature aims to enhance communication around driver status changes.


Enhancements

Plan of Correction
  • A new permission has been added to control the ability to edit the POC Due Date for users, allowing for role-based access control over this feature. 
  • The Permission is located in Permission, Plan of Correction, "Edit POC Due Date"
  • As this is a new permission the default is No.  System Administrators should review and adjust accordingly.
  • This update aims to provide enhanced control by preventing unauthorized roles from modifying the POC Due Date.

Training Management
  • Staff registered for a class can only be Marked Trained from the Class Management location.
  • System will now have the ability to remove the staff from other classes if staff is trained on one class of multiple classes. System will now only allow trainer to mark staff trained from class management if staff is registered in a class or system find a class attached to a training. If class is not found trainers can mark staff trained from anywhere in training management. 
  • If a Staff has begun a quiz and the quiz becomes locked a staff with permission must unlock this quiz and it must be completed before the staff can be marked trained.

Behavior Support Plan Review
  • BSP Reviews now clearly indicates the Program from which the data is captured.

Fleet Management: Label change
  • In this release, the "Driver Monitoring Service Information" label has been updated to "Comments" to allow customers to capture additional vehicle information beyond driver monitoring details. 
  • Reports generated for this section will display these "Comments" under the label "Basic Info Comments" to maintain clarity.
  • This update is applied across all reports and BIRT, ensuring alignment in both data entry and reporting views. 
  • Import tables have also been updated to reflect this change.

Incident Reporting: Printing enhancements
  • To improve the clarity and identification of Incident Reports (IRs) when printed or exported, iCM has added the option to display the Company name and logo prominently on the printed version. 
  • This will help recipients quickly recognize the organization that sent the information.  
  • This feature is governed by a setting located in Admin Tools, Incident Report Settings tab, Print Settings tab.
  • Customers can select a choice for each available print option.
  • As this is a new enhancement the default setting is Off.  System Administrators should review and adjust accordingly.

Progress Note
  • A new feature has been added to allow facilities to capture the signature of Staff members when they enter or edit a Progress Note. 
  • This feature is governed by a setting located in Admin Tools, iCM-Settings, Progress Note Settings. 
  • As a new feature this is currently defaulted to Off.  System Administrators should review and adjust accordingly.
  • The signature will provide a secure record of authorship for both creating and editing Progress Notes.


Staff Profile

  • A new functionality has been introduced to improve staff visibility in the system. Previously, suspended or terminated staff without assigned programs could only be viewed by system administrators. 
  • With this enhancement, all Staff roles can now view these Staff members in their staff list, provided they have the appropriate permission "Show Staff with No Program" which is located in Permissions, Staff Profile tab.


Daylight Saving Time (DST)
  • Daylight Saving Time is the concept of the clock either falling backwards 1 hour in the Fall or forward in the Spring during 1AM-2AM.  This time movement can effect how the number of units are calculated for time based Funding Streams when the service is documented as provided at 1AM-2AM on those specific days each year.   iCM allows for customers to determine how the system should respond to this time change.
  • The system is set by default to recognize DST and calculate Attendance units accordingly.  
  • Customers that would like to disable how the system calculates DST can toggle on a setting.  This setting is available in Admin Tools, iCM-Settings, Attendance Settings, "Ignore Day Light Saving".  Please remember to Save after you have made any selections.
  • Please reference this link for additional details.


Mobile App
  • iCM often updates the Mobile App.  Sometimes as much as twice a week.  Best practice would have mobile devices set to auto update so these revisions are automatically installed.  Staff may experience issues when new versions of the Mobile App are released but the device is not updating.  If the above enhancements are for modules that exist on the Mobile App, please note that is may be a few days until they are published and available.

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