Release Notes 6/11/2025 - 6/19/2025

      New Features

      Alert Manager

      1. Email Delivery Status Tracking Interface
        • An “Email Status Tracking” screen has been added, enabling users to monitor the status of emails sent from ICM. 
        • Users can filter results by date range \(limited to the past 30 days\), recipient email address, and status. 
        • The results table displays recipient email, subject, time sent, and current status, with real-time updates. 
        • Opened emails show the last accessed time, and bounced emails include the failure reason with a warning highlight.
        • Click here to view this feature
      2. New Alert Categories for Bowel Movement, Blood Sugar & Vital Signs Monitoring
        • The alerts have been enhanced with more specific event categories, replacing the previous generic groupings of “Abnormal Reading” and “Missed Reading.” 
        • New categories include Individual Bowel Movement, Blood Sugar, Vital Signs, and Weight Entry. 
        • Users can now configure detailed alert rules for specific triggers within each category. 

Attendance

      1. Add “Straight Units” Unit Type to Enable Manual Unit Entry in Attendance Calendar
        • A new "Straight Units" option is now available for funding streams in the Attendance Calendar. 
        • When selected, users can directly enter the number of service units provided without needing start and end times. 
        • These entries are included in all billing calculations and export files (e.g., LTSS, 837P, 837i).
        • Click here to watch a video on this feature

      Enhancements

      Behavior Support Plan

      1. Streamline Copy Implemented BSP functionality

        • Staff can now selectively include data when generating a new BSP using two toggles: 
          • one to pull the most recent services from Individual Services, 
          • and another to copy Narrative, Interventions, Triggers, and Warnings from an implemented BSP. 
        • Tooltips clarify included sections, and the system avoids preloading the current BSP list by default.

      Individual Management

      1. Bowel Movement: Split BM Status & Type 

        • Staff can now record a bowel-movement status separately from its descriptive type. 
        • The type options will be enabled only when Had BM is selected, and system alerts now rely on status as well.
      2. Rename Abnormal to "No BM" & Add New "BM Not Witnessed" Trigger
        • The “Abnormal BM” alert trigger has been renamed to “No Bowel Movement” across the Alert Manager interface and configuration flow, while retaining all associated logic and rules. 
        • A new alert trigger, “BM Not Witnessed,” has been introduced and grouped under the Individual Bowel Movement category in the Events panel. 
        • Updated labels and groupings are visually reflected in the Events and Rules sections.
        • Click here to watch a video on this feature

Water Temperature Readings

      1. Add Comment Box to Water Temperature Readings
        • Staff can now record a bowel-movement status separately from its descriptive type. 
        • The type options will be enabled only when Had BM is selected, and system alerts now rely on status as well.

Document Management

      1. Streamlined Document Uploads
        • A new Centralized Document Management module is now available from the main dashboard, enabling users to upload documents for multiple individuals from a single screen, eliminating the need to access each profile separately.
        • Centralized upload screen with tabs for Individual Documents and Staff Documents.
        • Document Type/Folder selection is required before upload.
        • Uploaded files are automatically routed to the appropriate Individual eChart.
        • Controlled access through a new permission: Centralized Document Management.
        • Click here to watch a video on this feature

 Mobile App

    iCM often updates the Mobile App.  Sometimes as much as twice a week.  Best practice would have mobile devices set to auto update so these revisions are automatically installed.  Staff may experience issues when new versions of the Mobile App are released but the device is not updating.  If the above enhancements are for modules that exist on the Mobile App, please note that is may be a few days until they are published and available

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