Release Notes 9/13/2024 - 9/26/2024

 We are pleased and excited to announce these New Features and Enhancements with iCM.

New Features

• Customers can now enforce a setting where any Staff that have not logged in within X day will be locked out of the system.
  • This feature is available from Admin tools, iCM-Settings, Account Auto-Locking Settings.
    
    • Customers can choose 15, 30, 45, 60, 75 or 90 days.
    • Customers should hold internal discussions regarding this setting before enacting.  As an example, customers that choose and enact 30 days will lock out any staff that have not logged in for the last 30 days.  
    • While this setting can be turned off or adjusted, any staff that were locked out based on the setting will not automatically be able to log in again.  Permission based staff will have to manually change each Staff's Profile status.
    • The action selected will take effect at Midnight.
  • The listing of Locked out Staff can be viewed in Manage Staff, by selecting the drop down for Locked.  
    • A lock symbol will also appear next the Staff's name and picture.
    • Unlocking Staff can be accomplished in the Staff's Profile on the left with the other actions of Change Password, Terminate etc.

Incident Reporting: Detailed wound documentation

• Customers can now enable staff to document Detailed wound reporting.  Staff can select from customized lists to note an injury's location, type, shape, severity, color and size.
  • Access to this feature and the customized lists to support this feature are located in the Wound Chart Options tab in Incident Report Settings.
  • Permissions are included to enable Roles to Add, Edit and Delete their own entries and another set to Edit and Delete entries by others.

• Customers using the Program Based PCP have a new feature to include a newly assigned Program to any Draft PCP.  In this scenario a Draft PCP has been initiated and then the Individual has been assigned to another Program.  On the PCP landing page the Draft PCP will now show an Add Program icon.  Selecting this icon will enable the staff to add any newly assigned Program to any Draft PCP.  This feature provides additional functionality to the Program based PCP option.

• As PCPs can be drafted to start on days other than the Annual PCP date, the PCP landing page now displays the Due Date for each PCP on the left to the screen.

• The PCP Report and the PCP Review Report now have permissions which are defaulted to:  Access.  System Admins should make adjustments accordingly.

• Witnessing a medication in the eMAR now has a cleaner and more functional user experience.
• The improvement ensures the witness signature for the administered medicines is also documented in the generated MAR.
• The ability to Witness Medication Administration and Undo Witnessed Medication are both controlled by permissions located in Permissions->eMAR.

On-Call Log

• Entries can now include the drop down of: Individuals, for all Type of Calls.
• For entries that may not be Individual specific, customers can select the N/A option.

• Language Methods to Communicate: Customers can now multi-select the language methods in the Individual Profile.  
• Pronouns: Addition pronoun selections are now available.  This information is also displayed in the Individual Report as well as the Individual's Facesheet.

Employment

• In the Individual's eChart, Employment tab a Safeguards icon has been added to every active employer where customers can document any safeguards that are specific to the job.

Individual Assessments

• Communication: expressions has been added as a communication option.
• Individual Rights: A new section in the Assessments to document an Individual's awareness of their rights, sexual consent and medical procedures.
• Psych: Behavior Tracking: This new section in Psych Assessments targets the tracking of behaviors of an individual.  This may be beneficial to Individuals that do not meet the needs for a formal behavior plan.
• Safety: We have improved the experience of this page, by adding sub-section headings and by mapping the existing questions in a section-appropriate manner.
• Travel: Additional fields are now available to document an Individual's type of travel, level of supervision during those modes and how they are supported.
• Unsupervised Time: Additional fields are now available in the Level of Supervision to more concisely document an Individual's requirements in various settings.

• The Training Policies tab now retains a complete history of any changes to any policy.  Selecting the "Show Historical Log" will display a pop over displaying the Updated and Previous information as well as the Staff and date/time stamp of when the action occurred.  

• The New Type, "CCS" for Coordinators of Community Services is now available when adding a Provider in the Organizational category.  This can be used to capture the various organizations that are a stakeholder in supporting the Individuals in your organization.  Once added to the Manage Provider areas this information can be attached to the Individual, and if desired can selected to appear on the Facesheet.

User Experience updates

• PCP
  • The system now automatically removes a discharged Program for an Individual's Draft PCP.
• Passwords
  • When Staff are changing a password, they will not be able to use the current password saved in the system.

Mobile App

• iCM often updates the Mobile App.  Sometimes as much as twice a week.  Best practice would have mobile devices set to auto update so these revisions are automatically installed.  Staff may experience issues when new versions of the Mobile App are released but the device is not updating.  If the above enhancements are for modules that exist on the Mobile App, please note that is may be a few days until they are published and available.