Release Notes 3/1/2024 -3/14/2024

Release Notes

We are pleased and excited to announce these New Features and Enhances with iCM

New Features

PCP Board

The PCP Board now includes information on any PCP that is deleted. Located below the Past PCP area, Deleted PCPs will display the PCP ID, Status of the PCP when deleted, Reason for deletion and Staff name Date/time stamp when the PCP was deleted. Deleting a PCP will require staff to enter a reason and type DELETE PCP to confirm. iCM will be building the ability to use custom reasons soon!

Messages

In Message an enhancement has been made with regards to Read Receipts to provide a cleaner view of all staff that have read the message.

Drafting PCP/BSP

PCP

Customers creating Draft PCPs will now find the need, if desired, to pull in the Outcomes, Goals and Strategies (OGS)s from the Current PCP. Bringing in a copy will only maintain the connection to the last PCP if no edits are made. If any changes are made the Draft OGS will be completely divorced from the previous PCP's OGS upon implementation. This prevents the potential error of the Draft OGSs overlapping and skewing the data of the Current OGSs when the Draft PCP is implemented.

BSP

Customers creating Draft BSPs will now find the need, if desired, to pull in the Outcomes, Goals and Strategies (OGS)s from the Current BSP. Bringing in a copy will only maintain the connection to the last BSP if no edits are made. If any changes are made the Draft OGS will be completely divorced from the previous BSP's OGS upon implementation. This prevents the potential error of the Draft OGSs overlapping and skewing the data of the Current OGSs when the Draft BSP is implemented.

Services

The Service tab in the Individual's eChart now displays the Goals and Outcomes in a new format. As both the PCP and the BSP can have formal Outcomes, Goals and Strategies, the Goal and Outcome tab has has sub tabs for each. All functionality remains in the new user experience.

Label Change

Customers will now find all Workflow Manager related identification and features now displayed as Alert Manager. While this is a name change only, the name Workflow Manager, will be presented soon as a new feature where customers can create a workflow of tasks, timeframes and responsibilities.

Alerts

iCM's Alert Management now includes an alert to notify staff when a medical appointment has been scheduled. As an Alert, all the standard features and settings are available. The alert is activated by ensuring that the appointment scheduled has the checkbox for "Is this a scheduled appointment?" checked.

Distance Log

In both Fleet and the Personal Distance Log, customers can toggle on the fields and a requirement for staff to document the end date/time of the transportation services. Located in Admin Tools, iCM-Settings, Transportation settings, the first toggle will display the fields and the second will require the fields. Requiring this data will preventing saving until information has been entered. Future enhancements will also pull this information to the Service Note.

Pharmacy Review

Maryland specific information will no longer display for non Maryland customers.

Training Management

Using Training Management->Staff tab, Staff can now have their status changed to "Mark Required" for current trainings. This move is also captured in the history of the training and includes the Staff Name requiring the training with date/time stamp.

CareTracker

In CT when providing a service in a previous date the system will now display a Charted On date/timestamp and a Services Provided on date/time that matches what staff entered in the task itself.

Group Activity

Customers will find a new experience for your Group Activity module, streamlining the information, paginating the entries and Activities that were discontinued or archived now show in their own respective dropdowns.

Manage Programs

The Contacts area now displays the assigned Staff's title, email, cell and office phone numbers in a new tabular format.