How do Mentions work throughout iCM?

In any comment box in iCM, now you can “tag” another user by mentioning them with the @ symbol and their name. When you type @ and then start to type the names will appear and you can select the staff you want to mention. 

By mentioning someone, they will get a notification that they have been mentioned in My Work.  And you will see all of your mentions here:

There are many different places in iCM where you can be mentioned in a comment, including but not limited to:

  • Outreach
  • Incident Reporting Center
  • Medical Appointments
  • Task Comments
  • PCP Tasks

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