Integration with ADP

ADP is an enterprise system with modules for human resource (HR) management as well as time-keeping and payroll processing.

iCM integrates with ADP's Workforce module which is a HR management system. The integration assumes that ADP is the system of record and all staff additions, basic updates, and terminations will take place in ADP. This is a one-way communication between the two systems where the data flows from ADP to iCM.

Note

iCM maintains and holds a reference to the ID of the staff in ADP. This is used to uniquely identify a staff member across both systems.
1. If a staff ID is not found in iCM, then it is considered as a NEW staff
2. If a staff ID is found in iCM then it is considered an UPDATE to an existing staff record
The integration is based on APIs

Setup

Login to iCM as System Admin
Go to Admin Tools → iCM Settings → External System Integration
Click on Add and then pick ADP from the drop down
Provide your ADP username and password
Turn option "Show all new staff in Pending list for verification?" on if you'd like all NEW staff to be verified before they are added to the staff list. In this case, all NEW staff will be added to the pending list and added to the "pending" list before they can login
Select the default role from the "Default Role & Work Address" section. Detailed explanation on the use of default role is provided in the popup box.
Select the default location. This is the "work address" of the staff member.
Set "Import as user" to a user on whose behalf the data is imported and the timestamps are updated
Set "Auto Enable Notifications Workflow" if you'd like to auto opt-in the staff for notifications
Set "Replace existing supervisors in the list with new data?" to completely replace the entire supervisor list with the new one. Otherwise the new supervisor will be added to the existing list.
Make the integration "Active" by turning this on.
Save

Once you are done, any change in ADP will appear in iCM within a few seconds to about a few minutes.

List of fields updated from ADP

First Name
Middle Name
Last Name
Employee ID
Date of Hire
Rehire Date
Job Title
Role
Exempt Status
Work Address
Email
Address 1
Adress 2
City
State
Zip
Mobile Phone
Work Phone